運送政策
Last updated: October 23, 2026
All orders ship from Osaka, Japan.
At a glance
| Ships from | Osaka, Japan |
| Dispatch | Within 5–7 days of your order |
| Delivery | Most international orders arrive in about 1–2 weeks in total |
| Shipping cost | Free on most items. A few large items and orders to Nigeria have a shipping charge. The cost is always shown at checkout before you pay. |
| Tracking | Every order. We email you the tracking number when it ships. |
| Import duties | United States: included in our prices. Other countries: paid by the buyer. |
Shipping cost
Most items ship free. A few large items, such as some cordless power tools, and orders to Nigeria have a shipping charge. The shipping cost for your order is always shown at checkout before you pay, and you will never be charged more for shipping than the amount shown at checkout.
Destinations
We ship to the countries you can select at checkout. If your country is not listed, contact us and we will check whether we can ship to you.
Carriers and tracking
We ship with Japan Post, FedEx or DHL, depending on the size, weight and value of your order. Every order is shipped with tracking, and we email you the tracking number when your order ships.
Delivery time
Orders ship within 5–7 days, and most international orders arrive in about 1–2 weeks. Delivery times are estimates, not guarantees, and may be longer because of customs clearance or carrier delays.
Import duties and taxes
United States: Import duties are included. We pay them, so you will not be asked to pay duties on delivery.
All other countries: Import duties, taxes (such as VAT or GST) and customs fees are not included in our prices or shipping charges. They are set by your country and are paid by the buyer, usually to the carrier at delivery. If a package is refused because duties were not paid, the return shipping cost and any fees charged to us will be deducted from the refund.
Address and delivery problems
Please check your shipping address at checkout. If you need to change it, contact us before the order ships. If your package is lost or arrives damaged, contact us within 30 days of the expected delivery date and we will work with the carrier to resolve it (see our Refund Policy).
Questions
See our Help Center or email yourtoolboxjp@gmail.com. We reply within 1 business day (Japan time).